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How to Set Up a Custom Domain for Your Verse Capture QR Form
How to Set Up a Custom Domain for Your Verse Capture QR Form
Avi Tal avatar
Written by Avi Tal
Updated over a week ago

If you're utilizing Verse to create a Capture QR Form for your business or event, you might want to enhance your user experience by using a custom domain. Forwarding your custom domain with masking to your Verse Capture QR Form allows users to easily access your form while maintaining your brand's identity in the browser's address bar. This guide will walk you through the process of setting up your custom domain to forward to your Verse Capture QR Form with masking.

Prerequisites

Before starting, ensure you have:

  • A custom domain.

  • A custom QR Code

  • Access to your domain registrar's control panel.

  • Created a Capture QR Form via the Verse Customer Portal and obtained your Form URL.

Step 1: Create Your Capture QR Form

  1. Go to the Verse Customer Portal and log in to your account.

  2. Navigate to the Verse Capture tab or visit https://app.verse.io/capture/ directly.

  3. Follow the instructions to create a new Capture QR Form. Customize it according to your needs.

  4. Once your form is created, you will be provided with a Form URL. This URL is what you will forward your custom domain to. Keep this URL handy for the next steps. (see screenshot below)

Step 2: Access Your Domain Management Panel

  1. Log in to your domain registrar's website.

  2. Find and access the section for managing your domains.

  3. Choose the domain you intend to use for forwarding.

Step 3: Locate the Forwarding Section

Search for the "Forwarding" or "Web Forwarding" options in your domain management area. This could be under various labels depending on your registrar. If you're having trouble finding it, consult the help documentation or contact support.

Step 4: Set Up Forwarding

  1. In the forwarding section, opt to add or edit a forwarding address.

  2. Input the Form URL you received from Verse as the destination URL. Ensure it includes https://.

  3. Choose "Forward with Masking" or a similar option to ensure your domain remains visible in the address bar after redirection.

Step 5: Configure Masking Options

When setting up forwarding with masking, you'll likely have the option to configure:

  • Title: Use a title that reflects the content of your Capture QR Form or your brand.

  • Meta Description: Provide a brief description of your form for SEO purposes.

  • Meta Keywords: Include relevant keywords to help users find your form.

Fill these out to best represent your form and brand.

Step 6: Save and Wait for Propagation

After configuring your settings:

  1. Save your changes. This action might be labeled differently (e.g., "Update," "Apply").

  2. Changes can take from a few minutes up to 48 hours to fully propagate online.

Step 7: Test Your Domain

After allowing some time for the DNS changes to propagate, it's crucial to test your custom domain to ensure everything is working as expected. Given that Verse Capture QR Forms are optimized for mobile use, testing on a mobile devices is essential.

  1. Open a web browser on your mobile phone. Given that Verse QR Forms are specifically designed for mobile devices, this step is crucial.

  2. Enter your custom domain in the browser's address bar.

  3. The mobile browser should redirect you to your Verse Capture QR Form, and importantly, your custom domain should remain visible in the address bar. This step verifies that the mobile user experience is seamless and that the form is accessible in the environment it's designed for.

Step 8: Create a new custom QR Code

Now that you've got your own custom domain setup to forward to your new QR Form, all you need to do is create a new QR Code, using your preferred QR Code Generator, and point your new custom domain to it.

Troubleshooting Tips

If issues arise:

  • Propagation Time: Remember, it can take up to 48 hours for domain changes to propagate.

  • Browser Cache: Clear your cache and cookies if your domain doesn't forward correctly.

  • Configuration Check: Revisit your settings to ensure the Form URL is correct and that you've selected forwarding with masking.

Conclusion

Forwarding your custom domain with masking to your Verse Capture QR Form is a straightforward process that can significantly enhance your branding and user experience. By following these steps, you can ensure that participants access your form through a professional and branded domain. If you encounter any difficulties, your domain registrar's support team should be your first point of contact for assistance.

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