CINC (Commissions, inc.) Integration

Automatically send new leads from CINC to Verse, push back status updates & notes, and more

Annie Konarska avatar
Written by Annie Konarska
Updated over a week ago

You will need:

  • A Zapier account (If you're unfamiliar with Zapier, we highly recommend checking out our Zapier article here to learn more.)

  • Verse API Key

  • Your CINC API key and platform domain name

Available Zap Functions:

Note: this integration does require some familiarity with Zapier. Check out our How to Get Started with Pipedrive on Zapier guide to learn more.

Connect your CINC Account in Zapier to Get Started

You can either start a new zap, or select 'My Apps' on Zapier's homepage. When prompted, enter your CINC API key and domain name:

Automatically send new leads created in CINC to Verse

1. Start by searching for and selecting Commissions Inc. Zapier app for the Trigger (as shown below). Please Note: The Zapier integration must be enabled by the team leader with CINC support. Their Zapier app is also available by invite only

2. Next, choose the “New Lead" trigger and press the blue “Continue” button (as shown below).

3. Connect to your CINC account to ensure we are receiving your team’s leads. You will need your team’s Zapier API key, which can be found in CINC under “Profile and Settings”, then “Integrations”.

4. Next, Zapier will show samples to set up your Zap. Once you reach the screen below, please select one of the samples provided and then click “Continue.”

Congratulations! You’ve now completed the first step of your zap. Next we’ll finish building your zap to send your leads to

Step 2 - Action to Send Lead to

Now that you’ve completed the first step, we are going to setup your new leads to come to, including the personal details of the owner assigned. This lead assignment will allow our Concierge team to contact your team member directly about their new leads!

1. Search for and choose’s Zapier app.

2. Once you click on Zapier app, you’ll need to select the action. Please choose “Create Lead” and then select “Save + Continue”.

3. Now you will need to connect your account to Zapier. First, click on "+Add a New Account”, which will open a pop up for you to enter your Zapier API key.

Each profile has a unique API key. You can find this key in your dashboard under “Settings”, then “Connections”. Copy and paste your API key in the Zapier pop up.

4. Once you’ve connected the account, your profile will be visible back on the main Zapier page. Select your account, and then press “Save + Continue”.

5. Click on the button next to each field to see options from your CRM or webhook. Match the options to the closest field in

Note: if you are making this zap with CINC, you will need to use Zapier’s paths functionality to ensure that we receive your buyer and seller leads correctly.

6. If you scroll down to the bottom of the page, you will see fields for the owner contact details (they all start with the word “Owner”). This is how we’ll know who the lead is assigned to. If a piece of information is not provided, we will use the details provided within your team’s dashboard.

7. Send a test lead to We will likely receive the test lead if the sample from the first step included accurate contact information, but please continue regardless of the test.

8. Don’t forget to turn on your new Zap!

You should be all set with lead assignment with Zapier. Please let our team know if you need additional assistance at!

Adding Notes to CINC

CINC has the ability for us to add our communication and lead summaries as notes in their CRM. To begin this setup, please log into your Zapier account and press the orange “Make a Zap” button. Below are instructions on how to set up this specific zap.

Step 1 - Trigger from

1. Start by searching for and selecting’s Zapier app for the Trigger (as shown above). If you can’t find’s Zapier app, please contact our team at Next, choose the “New Lead Activity" trigger and press the blue “Continue” button (as shown below).

2. Now you can connect your account to Zapier. Press the “+ Add New Account.”

3. The screen below will pop up asking for your API key. To access this information, please log into your dashboard. Your specific API key can be found under “Settings,” then “Connections” on the bottom left hand side of the page. Once you have copied the API key in your dashboard, please paste it into this field as shown and press “Yes, Continue.”

4. Now you should see your account connect to Zapier. When you are ready, please click “Test+ Continue”.

6. Congratulations! You’ve now completed the first step of your zap. Next, we’ll finish building our zap by adding an Action step. Click on the second area below to choose an Action app.

Step 2 - Action for CINC

1. Add CINC as the app. Please Note: This Zapier integration must be enabled by the team leader.

Once you’ve added this app, please select “Add Note" as the action and press the blue “Save + Continue” button.

2. Connect to your CINC account to ensure our activity goes to your CRM.

3. [IF NOT CONNECTED YET] Retrieve your team’s API key from your CINC account by clicking on the dropdown in the top right hand corner. Here choose “Profile and Settings”, then Integrations. If your Zapier integration is enabled you will see your API key here - otherwise, you can contact CINC support for help.

Paste in your API key, type in your unique CINC domain and press “Yes, Continue.” Then test the connection and click the blue “Continue” button.

4. Next, you can edit the note template so our communication appears correctly in CINC. The first important field to map is the “Email Address.” This is what CINC will use to find the right lead to associate the note with in your account. Select “Lead Email” as the dropdown option for this field.

5. Use the “Notes” field to send our activity back to Commissions, Inc.. Select “ Note” from the dropdown to add all our communication to your CRM. Optional: After insert “ Note, you can also add the “Lead Link” if you would like to include a quick link to the lead in the Dashboard.

6. When you have set up the template correctly, please scroll down to the bottom of the page and press the blue “Continue” button. Next, Zapier will ask to test the zap, which will not work since our test information likely won’t match a contact in your account. The best way to see if the zap is working is to submit a test lead through your CINC website, then wait about 5-15 minutes for the notes to transfer.

7. Before sending a live test, please make sure to turn the toggle on and name your new creation! The zap must be turned on in order to work for live leads!

Please let our team know if you need additional assistance at

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